Modern Website Design and Development for Pennsylvania Municipalities

Done Right the First Time

Trusted by local governments and beyond, our custom municipal websites help you modernize services, increase transparency, and serve residents efficiently from day one.

Trusted by:

Built for Municipality Needs. Backed by Real-World Experience.

Optimized for Resident Self-Service

We analyze your municipality’s top five resident requests to build intuitive self-service tools that reduce office calls and walk-ins. By addressing common needs up front, your site helps residents resolve issues quickly while streamlining staff workloads.

Website Management Made Easy

Our easy-to-use backend lets your staff post updates, meeting minutes, forms, alerts, and more without any tech skills needed! Drag-and-drop tools plus full training give your team the confidence to manage content independently.

Streamlined, Simplified and Improved Content

We transform cluttered content into clear, searchable categories. From bylaws to event info, everything is reorganized for easy navigation, improving the resident experience and making your site a trusted community hub.

Sample Modules & Municipal Website Features

Explore our extensive library of municipality website features—designed to meet the everyday needs of local governments in Pennsylvania. From customizable workflows to resident-focused tools, each module improves accessibility, enhances staff efficiency, and simplifies civic engagement.

Municipal website module for uploading and viewing meeting agendas and minutes by date
Meeting Minutes & Agendas

A central hub for publishing board meetings, agendas, and minutes.

  • Residents stay informed with upcoming meetings and downloadable PDFs
  • Filter by category or department
  • Automated archiving for compliance
Permit and document download module for municipal websites, with e-signature support
Permit & Form Downloads

Upload forms and offer digital submission — no more office visits for routine tasks.

  • Residents can fill out forms online or download PDFs
  • E-signature and submission tracking
  • Reduces paper waste and staff handling time
Township website news and announcements module with recent alerts and community updates
News & Announcements
Easily post township updates, alerts, and notices.
  • Drag-and-drop editor for staff
  • Time-sensitive posts with auto-expiry
  • Keeps the community in the loop with minimal effort
Municipal website calendar module showing township meetings, events, and community dates
Events Calendar

Showcase community events, meeting dates, and township holidays.

  •  Filter by category or audience
  • One-click posting for staff
  • Promotes civic engagement
Staff directory module for municipal websites with department contacts and roles
Staff Directory

Allow residents to quickly find the right contact person.

  • Organized by department or role
  • Click-to-call, email, or submit inquiries
  • Cuts down on misdirected calls/emails
Emergency alert banner on a township website showing a road closure notice
Emergency Alerts

Display urgent notices prominently across the site.

  • Manual or automatic triggers
  • Clear visual formatting for alerts
  • Supports community safety and preparedness
Municipal website interface with ADA-compliant navigation for forms, board minutes, and reporting concerns
ADA Compliance

Accessible, responsive design that meets legal requirements.

  • WCAG 2.1 AA compliance
  • Optimized for mobile, tablet, and screen readers
  • Peace of mind for the township and better service for all
Mobile-friendly township website layout showing board of supervisors section on tablet
Mobile Friendly Design

Optimized layouts that look and work great on any device — phone, tablet, or desktop.

  • Residents can access township info on the go, anytime
  • Supports mobile-first users and improves accessibility for all 
  • Seamlessly integrates with alerts, contact forms, and more
Facility reservation module on a township website listing parks, courts, and pavilions with booking options
Facilities Reservation Module

Allow residents to reserve parks, pavilions, or community centers directly through your website.

  • Simple booking calendar with availability views
  • Automatic confirmations and optional payments 
  • Reduces calls and manual scheduling for staff
Downloadable municipal forms and permit applications with online payment integration
Online Payments for Assessments / Permits

Secure online payment options for taxes, assessments, permits, and other fees.

  • Residents can pay anytime, anywhere
  • Reduces in-person traffic and paper checks
  • Integrates with your township’s accounting systems
Township website contact form for submitting concerns or complaints to local government
Report a Concern

Give residents a direct way to report potholes, noise complaints, or other issues.

  • Form-based submissions with optional image upload
  • Automatic routing to the correct department
  • Status updates keep residents informed
Live chat module on a township website for real-time resident support and FAQs
Online Chat Module

Optional live chat or chatbot integration for real-time resident support.

  • Answer questions without phone calls
  • Staff can respond during business hours
  • Reduces backlog of common inquiries
Municipal document management interface showing budgets, reports, and internal workflow tools
Streamlined Workflow Management / Document Flow

Digitize internal workflows to streamline permit reviews, approvals, and file sharing.

  • Route documents to the right person automatically
  • Track progress and completion stages
  • Reduces manual handoffs and administrative delays
Weather widget displaying local forecast for East Stroudsburg on a municipal website
Engagement Widgets - Local Weather, Social Media Integration

Engagement Widgets – Local Weather, Social Media Integration

  • Local weather updates 
  • Embedded Facebook/Twitter feeds
  • Encourages residents to return regularly

We Understand Local Government Website Needs

For over a decade, we’ve helped Pennsylvania municipalities launch secure, ADA-compliant government websites that look professional, perform reliably, and make it easier to connect with residents.

Why Municipalities Choose Us

Responsive municipal website for Pocono Township with online permits, budgets, and facility reservations

Our Process: Fast, Clear & Proven

1

Discovery
Call

We learn about your township’s goals, community needs, and compliance requirements.

2

Choose Your Features

Pick from a library of secure, ADA-compliant modules designed specifically for municipal websites.

3

Brand &
Customize

We tailor the look and feel to your township’s identity and make refinements as needed.

4

Launch &
Train

We go live and provide hands-on training so your team can manage the site confidently.

5

Ongoing
Support

Whether it’s updates, content edits, or adding new tools… we’re here whenever you need us!

Trusted by PA Municipalities

We’ve had the honor of building websites for our local governments across Pennsylvania. Our experience means less back-and-forth and more getting things done right — the first time.

Ongoing Support for Your Township Website

Your website isn’t a one-time project. We provide affordable, long-term support packages to keep your municipal site secure, updated, and aligned with your community’s evolving needs.

Support Packages Include:

Whether you need peace of mind or a partner to grow with, we’ll make sure your municipal website stays reliable, modern, and easy to manage.

Smithfield Township website shown on a tablet, featuring news updates and a resident newsletter signup form

A Website That Works — for Everyone

Going digital isn’t just about having a website. It’s about creating real tools that serve residents and reduce administrative overhead.

Pocono Township website shown on a mobile phone with permit and document download tools

With our platform, you can:

Common Questions, Answered

How long does it take to launch a new municipality website?

On average, a new website takes 6 to 8 weeks from start to finish. Here’s a quick breakdown of our process:

  • Week 1: We kick things off with a detailed requirements gathering, discussing priorities with all your departments. This helps us create a list of functional requirements and a proposed sitemap.

  • Following Weeks: We then design the site to match your municipality’s desired look and feel, all while optimizing for an intuitive resident journey.

  • Final 4 Weeks: Once the design is approved, it takes about four weeks to build and prepare the website for testing.

We work closely with you every step of the way to ensure a smooth and efficient launch!

We’ve made updating your website incredibly easy! We provide each municipality with full
“keys to the castle”
 through our intuitive backend interface. This uses simple drag-and-drop tools, allowing your staff to effortlessly add or modify any content on the site, including events, documents, news, and more. We also provide full training to empower your team to manage the website with confidence.

No problem at all! Many municipalities start fresh with us. Our process is designed to guide you seamlessly from concept to launch, even without a pre-existing site. We’ll work with you from the ground up, starting with comprehensive requirements gathering to understand your community’s needs and your administrative priorities. This foundational step ensures your new website is built to perfectly serve your residents and staff from day one.

Yes, absolutely. We design and develop all our municipal websites with full ADA compliance as a top priority. This means we adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards, ensuring your website is accessible to all residents, including those with disabilities. We build with features like proper heading structures, alternative text for images, keyboard navigation, and high color contrast to provide an inclusive experience for everyone in your community.

Absolutely! Our commitment to your municipality extends well beyond the launch date.
We offer ongoing support to ensure your website continues to run smoothly and effectively. This includes technical assistance, security updates, and guidance on how to best utilize your site’s features. We’re here to help you every step of the way, ensuring your municipal website remains a valuable asset for your community.

Let’s Build a Website Your Municipality Will Be Proud Of

Get started with a no-pressure consultation. We’ll show you what’s possible — and how easy it is.

Book a Call with our Sales Team!

Find out more about our capabilities and our process. Book a call and let’s see if there is a match!

Request your FREE TRIAL project !

Evaluate our capabilities at no risk to you. Find out what it is like to work with our team and see if CreativeWorks is a good fit for your company. We award free trials for up to 8 hours of work. Schedule yours today!