Modern Municipality Websites:
Done Right the First Time
Trusted by numerous municipalities across Pennsylvania to modernize, streamline, and serve residents better — all without reinventing the wheel.
Trusted by:
Built for Municipality Needs. Backed by Real-World Experience.
Improved Resident Journey
We analyze each municipality’s
“Top 5” resident contact reasons to design an intuitive online self-service journey, reducing friction for residents and streamlining office processes.
Goal: a simple process to address each concern on first contact online.
Website Management Made Easy
Streamlined , Simplified and Improved Content
Existing website content can be overwhelming. We’ll expertly organize your hundreds of pages, articles, and bylaws, streamlining them into easy-to-find, informative content. We cut the clutter and combine information, making your site a valuable resource for residents.
Sample Features and Modules Available
We’ve developed a full library of modern modules that solve the exact challenges municipalities face online — all customizable to your branding and workflow. Each module is designed to benefit both residents and staff, reducing administrative burden while increasing accessibility.
Meeting Minutes & Agendas
A central hub for publishing board meetings, agendas, and minutes.
- Residents stay informed with upcoming meetings and downloadable PDFs
- Filter by category or department
- Automated archiving for compliance
Permit & Form Downloads
Upload forms and offer digital submission — no more office visits for routine tasks.
- Residents can fill out forms online or download PDFs
- E-signature and submission tracking
- Reduces paper waste and staff handling time
News & Announcements
- Drag-and-drop editor for staff
- Time-sensitive posts with auto-expiry
- Keeps the community in the loop with minimal effort
Events Calendar
Showcase community events, meeting dates, and township holidays.
- Filter by category or audience
- One-click posting for staff
- Promotes civic engagement
Staff Directory
Allow residents to quickly find the right contact person.
- Organized by department or role
- Click-to-call, email, or submit inquiries
- Cuts down on misdirected calls/emails
Emergency Alerts
Display urgent notices prominently across the site.
- Manual or automatic triggers
- Clear visual formatting for alerts
- Supports community safety and preparedness
ADA Compliance
Accessible, responsive design that meets legal requirements.
- WCAG 2.1 AA compliance
- Optimized for mobile, tablet, and screen readers
- Peace of mind for the township and better service for all
Mobile Friendly Design
Optimized layouts that look and work great on any device — phone, tablet, or desktop.
- Residents can access township info on the go, anytime
- Supports mobile-first users and improves accessibility for all
- Seamlessly integrates with alerts, contact forms, and more
Facilities Reservation Module
Allow residents to reserve parks, pavilions, or community centers directly through your website.
- Simple booking calendar with availability views
- Automatic confirmations and optional payments
- Reduces calls and manual scheduling for staff
Online Payments for Assessments / Permits
Secure online payment options for taxes, assessments, permits, and other fees.
- Residents can pay anytime, anywhere
- Reduces in-person traffic and paper checks
- Integrates with your township’s accounting systems
Report a Concern
Give residents a direct way to report potholes, noise complaints, or other issues.
- Form-based submissions with optional image upload
- Automatic routing to the correct department
- Status updates keep residents informed
Online Chat Module
Optional live chat or chatbot integration for real-time resident support.
- Answer questions without phone calls
- Staff can respond during business hours
- Reduces backlog of common inquiries
Streamlined Workflow Management / Document Flow
Digitize internal workflows to streamline permit reviews, approvals, and file sharing.
- Route documents to the right person automatically
- Track progress and completion stages
- Reduces manual handoffs and administrative delays
Engagement Widgets - Local Weather, Social Media Integration
Engagement Widgets – Local Weather, Social Media Integration
- Local weather updates
- Embedded Facebook/Twitter feeds
- Encourages residents to return regularly
We Know What Municipalities Need
Over the years, we’ve helped numerous municipalities Pennsylvania launch sites that work beautifully, function securely, and simplify government communication.
What Sets Us Apart
- Local government experience
- Faster turnaround with ready-to-use solutions
- Easy-to-update websites — no tech team required
- Built with residents and compliance in mind
Our Process
1
Discovery
Call
We learn about your township’s goals, audience, and requirements.
2
Pick Your
Modules
Choose from a library of ready-to-go features tailored to local government needs.
3
Brand &
Customize
We match your township’s identity and make custom tweaks where needed.
4
Launch &
Train
We go live and train your team to manage content with ease.
5
Ongoing
Support
Need updates or help? We’re always available.
Trusted by PA Municipalities
We’ve had the honor of building websites for our local governments across Pennsylvania. Our experience means less back-and-forth and more getting things done right — the first time.
We’re Here Long After Launch
Your website shouldn’t be a one-and-done project. We offer affordable post-launch packages to keep your township site secure, up-to-date, and evolving with your needs.
Support Packages Include:
- Website maintenance and security updates
- Content changes and page edits on demand
- New feature additions as your township grows
- Priority response for technical support
Whether you want peace of mind or a partner to continue improving
your site over time, we’ve got your back.
A Website That Works — for Everyone
Going digital isn’t just about having a website. It’s about creating real tools that serve residents and reduce administrative overhead.
With our platform, you can:
- Offer contactless “self-service” — residents can resolve most requests start to finish online
- Move permits, forms, and processes to digital — saving time, paper, and foot traffic
- Create clear, fast pathways from homepage to resolution — minimizing confusion
- Reorganize and streamline existing content for better search and discovery
- Empower staff with drag-and-drop tools and quick editors
- Ensure full ADA compliance for accessibility
- Protect township data with built-in security and recovery protocols
- Present a modern, professional face that reflects the pride and beauty of your region
Common Questions, Answered
How long does it take to launch a new municipality website?
On average, a new website takes 6 to 8 weeks from start to finish. Here’s a quick breakdown of our process:
Week 1: We kick things off with a detailed requirements gathering, discussing priorities with all your departments. This helps us create a list of functional requirements and a proposed sitemap.
Following Weeks: We then design the site to match your municipality’s desired look and feel, all while optimizing for an intuitive resident journey.
Final 4 Weeks: Once the design is approved, it takes about four weeks to build and prepare the website for testing.
We work closely with you every step of the way to ensure a smooth and efficient launch!
How do we make updates and changes to the website?
We’ve made updating your website incredibly easy! We provide each municipality with full
“keys to the castle” through our intuitive backend interface. This uses simple drag-and-drop tools, allowing your staff to effortlessly add or modify any content on the site, including events, documents, news, and more. We also provide full training to empower your team to manage the website with confidence.
What if we don't have an existing website?
No problem at all! Many municipalities start fresh with us. Our process is designed to guide you seamlessly from concept to launch, even without a pre-existing site. We’ll work with you from the ground up, starting with comprehensive requirements gathering to understand your community’s needs and your administrative priorities. This foundational step ensures your new website is built to perfectly serve your residents and staff from day one.
Are your websites fully ADA compliant?
Yes, absolutely. We design and develop all our municipal websites with full ADA compliance as a top priority. This means we adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards, ensuring your website is accessible to all residents, including those with disabilities. We build with features like proper heading structures, alternative text for images, keyboard navigation, and high color contrast to provide an inclusive experience for everyone in your community.
Do you offer support post-launch?
Absolutely! Our commitment to your municipality extends well beyond the launch date.
We offer ongoing support to ensure your website continues to run smoothly and effectively. This includes technical assistance, security updates, and guidance on how to best utilize your site’s features. We’re here to help you every step of the way, ensuring your municipal website remains a valuable asset for your community.
Let’s Build a Website Your Municipality Will Be Proud Of
Get started with a no-pressure consultation. We’ll show you what’s possible — and how easy it is.